Swede t. shop policies

Every item at swede t. is crafted by hand in small batches.

Ceramics - Minor variations in color, glaze, size and texture are natural characteristics of hand-thrown pottery and makes each piece unique.
Textiles - Fabric dye lots, stitch spacing and and patterns may differ slightly from listing photos due to the handmade nature of quilting and sewing.

Final sale & Return policy

Because every item is handmade and made-to-order..

All sales are final - We do not accept returns, exchanges, cancellations once an order has shipped or a custom commission has begun.

Items damaged in transit..

We package every item with care to ensure safe arrival. However, if your order arrives damaged or broken during shipping, we will make it right!

How to report a damaged item:

Contact studio@swedet.com within 48 hours of delivery.
Include your Order Number and attach clear photos of the shipping box and of the damaged item.
Once reviewed, we will issue a replacement (if stock allows) or a shop credit/refund for the damaged item.

Photo Requirements..

Custom pet quilts rely on photos provided during ordering. Please upload clear, well-lit photos for accurate fur colors and small details. If a photo is unsuitable, we will reach out via email to request an alternative.

Production Times..

Estimated completion dates provided at purchase are approximations. Because quilting is a multi-step process, minor studio delays may occur.

Commission Cancellations..

Orders may be cancelled within 24 hours of purchase for refund. Once production has begun, custom orders are 100% non-refundable.

Address Responsibility..

Double-check your shipping address at checkout. swede t. is not responsible for packages delivered to incorrectly provided addresses or costs associated with reshipping returned packages.

Lost or Stolen Packages..

Once a package is with mail carrier, swede t. is no longer responsible for lost or stolen packages.

If you have any questions or concerns, please reach out to us at studio@swedet.com